Caljn
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©2026Caljn. All rights reserved.

Caljn is an AI-powered SaaS platform within the MIRA ELITE LIMITED•NZBN 9429053726803•Aotearoa / New Zealand.

CALJN LEGAL CENTRE

Clear terms.
Your privacy matters.

The details behind a better booking experience. Understand how Caljn works and how we handle your information.

Updated 15 October 2026New Zealand
A little clarity goes a long way.

For customers, business owners and the people who make every appointment happen.

YOUR INFORMATION

Privacy policy

What we collect, why we need it and the choices you have. Explained in plain language.

Mira Elite LimitedUpdated 15 October 2026

About this policy

Caljn is operated by Mira Elite Limited, New Zealand.

Who this policy covers

This policy explains how we handle personal information when you visit Caljn, create an account, make a booking, contact us or use our business tools and mobile apps. It applies to customers, business owners and staff.

Caljn and the business you book with

Caljn provides the platform. The business you book with provides your appointment or service. We manage information needed to operate Caljn, and we also store and process customer records on behalf of businesses. Each business is responsible for how it collects and uses information for its own services. Its privacy policy may also apply.

Information we collect

We collect information needed to provide and improve Caljn.

Account and contact details

We collect details you provide, such as your name, email address, phone number, profile photo and account information. Business accounts may also include business contact details, locations, staff profiles, services and working hours.

Bookings and customer records

We collect booking details, including the service, staff member, appointment time, price, booking status and messages or notes. Businesses may enter customer contact details, appointment history, preferences, tags and attendance records.

Messages and support

We collect messages, images and other information you send through Caljn or share with our support team. Messages sent to a business can be accessed by that business and its authorised staff.

Payment records

Booking records may include the amount, payment method and payment status. If you use an online payment service connected to Caljn, that provider handles payment information under its own privacy policy.

Technical information

We collect technical information such as IP addresses, device and browser details, access logs and activity within Caljn. Mobile apps may also collect a notification token so we can deliver notifications to your device.

Information from other sources

A business may add your details when you book by phone, visit in person or become its customer. We may also receive information from services you choose to connect. Where required, we or the business will explain this collection to you.

What you choose to share

You can choose not to provide information, but we may be unable to create your account, complete a booking or provide a feature without the necessary details. Please share only information relevant to your booking or request, especially when it is sensitive.

How we use information

We use information for clear purposes connected with Caljn.

Provide the service

We use information to create and manage accounts, arrange appointments, maintain customer records, support communication and send booking confirmations, changes, reminders and account notifications.

Help businesses manage their work

We process booking and customer information to help businesses manage calendars, staff availability, customer relationships and business reports. Access depends on the account and permissions provided to staff.

Improve Caljn

We use service activity, technical information and feedback to understand how Caljn is used, fix problems, measure performance and develop useful features. Where practical, we use information that does not identify individuals.

Research and statistics

We may create anonymous, combined statistics, such as booking trends and feature usage, for research, product planning and business insights. We may publish or share these statistics only when they do not reasonably identify a person or reveal a business's identifiable customer records.

Security and legal responsibilities

We use relevant information to protect accounts, investigate suspicious activity, prevent misuse, resolve disputes and meet legal obligations. Authorised team members may access records when necessary for support, security or these responsibilities.

New uses of personal information

We will not treat this policy as permission to use identifiable customer records for any purpose we choose. If we want to use personal information for a different purpose, we will obtain permission or establish another basis allowed by law.

Messages and marketing

Booking updates and promotional messages serve different purposes.

Booking and account messages

We and the business you book with may send messages needed to manage your booking or account. These can include confirmations, reminders, cancellations, security alerts and important service updates.

Promotional messages

Caljn may send promotional messages where you have consented or the law otherwise permits. You can unsubscribe using the instructions in the message or contact us. Unsubscribing from marketing does not stop necessary booking or security messages.

Marketing from a business

A business using Caljn is responsible for obtaining any permission needed to send you its own promotional messages and for respecting your choices. Contact that business to change its marketing preferences.

Who we share information with

We share relevant information when needed to provide Caljn or meet legal responsibilities.

The business you interact with

When you make a booking or contact a business through Caljn, we share the details needed to handle your request. These may include your name, contact details, selected services, appointment details and message. Other businesses do not receive your private booking records simply because they use Caljn.

Service providers

We use providers to support hosting, data storage, email, notifications and other platform functions. They receive information needed for their role. We remain responsible for taking reasonable steps to protect information processed on our behalf.

Legal requests and business changes

We may disclose information where required or permitted by law, including to address fraud or serious safety risks. If Caljn is sold, merged or reorganised, relevant information may be shared with advisers or a new owner, subject to appropriate confidentiality and privacy safeguards.

Selling personal information

We do not sell your personal information or businesses' identifiable customer lists.

Storage, security and retention

We take reasonable steps to protect information throughout its use.

Where information is processed

Caljn uses cloud infrastructure, including Amazon Web Services. Information may be stored or processed outside New Zealand by our infrastructure and service providers. We take reasonable steps to protect it and meet applicable requirements for overseas disclosures.

Keeping information secure

We use reasonable technical and organisational safeguards to reduce the risk of loss, misuse and unauthorised access. No online service is completely secure. Keep your login details private and contact us promptly if you suspect unauthorised access.

How long we keep information

We keep personal information only for as long as needed for the purposes described here or to meet legal obligations. Retention depends on the record and our role. Closing an account does not necessarily remove records a business must retain. Backup copies may remain until they are replaced through our backup cycle.

Privacy incidents

If a privacy breach causes or is likely to cause serious harm, we will notify the relevant authority and affected people as required by law.

Cookies and device settings

Some information is stored on your browser or device to make Caljn work.

Cookies and local storage

We use cookies or similar storage to support sign-in, remember preferences and operate Caljn. You can manage browser storage through your browser settings, but blocking it may affect features or prevent you from staying signed in.

Mobile permissions

Depending on the feature you use, the app may ask for permission to send notifications or access photos or the camera. You can change permissions in your device settings. Disabling a permission may prevent the related feature from working.

Your choices and rights

You can ask about your information and raise concerns with us.

Access and correction

You can ask for access to personal information we hold about you and ask us to correct information that is wrong, incomplete or misleading. We may need to verify your identity. We generally respond to access and correction requests within 20 working days, subject to lawful extensions or exceptions.

Account closure and deletion requests

Contact us to request account closure or deletion of personal information. We will explain what we can remove and what must be retained. Deletion is not always possible where information is needed for legal obligations, disputes or a business's legitimate record-keeping responsibilities.

Records held for a business

For records managed by a business you booked with, contact that business first. If you contact Caljn, we can help identify the appropriate contact or assist the business with your request.

Privacy concerns

Contact our Privacy Officer using the contact details below. Please explain your concern so we can investigate and respond. You can also complain to the New Zealand Privacy Commissioner or another privacy authority where applicable.

Updates to this policy

We will keep this page current as Caljn develops.

When something changes

We may update this policy when our services or legal requirements change. The latest version will appear here with a revised date. We will take reasonable steps to highlight significant changes and obtain consent where required. An update does not remove your privacy rights.

End of privacy policyRead terms of service
USING CALJN

Terms of service

The rules for using Caljn, including business accounts, bookings and subscriptions.

Mira Elite LimitedUpdated 15 October 2026

Your agreement with us

Caljn is operated by Mira Elite Limited, New Zealand. These terms apply to our website, booking platform, business tools and mobile apps. When you create an account or accept these terms through Caljn, you agree to follow them. If you register for a business, you confirm that you are authorised to act for it.

What Caljn provides

Caljn provides tools for online bookings, calendars, customer records, staff management and communication. Available features and usage limits depend on your plan. Caljn provides the software; the business you book with provides the appointment or service.

Accounts and security

Provide accurate account details and keep them current. Keep passwords and verification codes private, give staff appropriate access and remove access when it is no longer needed. You are responsible for activity you authorise through your account. Tell us promptly if you suspect unauthorised access.

Acceptable use

Use Caljn lawfully and respectfully. Do not create fraudulent bookings, send spam, harass others, upload unlawful content, introduce harmful software or attempt to access information without permission. Do not copy, resell or misuse the platform, bypass plan limits or collect other users' information without authorisation.

Business responsibilities

Businesses are responsible for their listings, service descriptions, prices, staff availability and customer policies. They must hold any qualifications, licences and insurance required for their services. Businesses must honour applicable consumer rights and clearly explain booking conditions, deposits and cancellation charges before customers agree to them.

Customer bookings

Provide accurate contact and booking details, review the business's conditions and check your confirmation. A booking is confirmed according to the status shown by Caljn or communicated by the business. Contact the business directly about service questions, rescheduling, cancellations or appointment refunds.

Plans, fees and payment

Before you purchase a paid plan, we will show its price, currency, billing period, applicable taxes and any additional charges. You agree to pay the charges you accept. If a subscription renews automatically, we will explain this before purchase and obtain your authorisation for recurring payments. Free plans and trials are subject to their stated limits.

Subscription cancellation and refunds

You can cancel a subscription through the available account controls or by contacting us using the contact details below. Cancellation stops future renewals, and paid access normally continues until the end of the current billing period. Unless your plan states otherwise, we do not normally refund unused time when you choose to cancel. This does not affect any refund or remedy required by law.

Price changes and overdue payments

We will give at least 30 days' notice of subscription price increases. An increase will apply from a future renewal, and you can cancel before it takes effect. If a payment fails, we will notify you and provide a reasonable opportunity to resolve it before restricting paid features or suspending access.

Your content and customer information

You retain your existing rights in the content you upload. You give us permission to host, process, display and transmit it as needed to provide Caljn, including displaying business information you choose to publish. This permission does not transfer ownership of your content or remove anyone's privacy rights. Our use of personal information is explained in our Privacy Policy.

Privacy responsibilities

Only add customer or staff information that you are entitled to collect and use. Businesses are responsible for providing required privacy notices, obtaining necessary permissions and responding to requests concerning their records, with our assistance where appropriate. Do not place passwords or full payment card details in booking notes or messages.

Caljn's intellectual property

Caljn's software, branding and platform designs belong to Mira Elite Limited or its licensors. Your plan gives you permission to use the available features while your account remains active and you comply with these terms. It does not transfer ownership of the platform. You may use booking links and tools that we make available for sharing.

Availability and connected services

We will provide Caljn with reasonable care and skill. Access may be interrupted by maintenance, faults or events outside our reasonable control. Reminders and notifications may be delayed or fail, so businesses should check their calendars and maintain appropriate backup procedures. Connected payment and other services may have separate terms. We remain responsible for our own legal obligations.

Suspension and account closure

We may restrict or suspend access where reasonably necessary to address a security risk, unlawful activity, a serious breach of these terms or unpaid fees. Where practical, we will explain the issue and allow time to resolve it. Urgent risks may require immediate action. If we permanently discontinue a paid service without a breach by you, we will refund prepaid fees for the unused period.

Records when you leave

Before closing a business account, arrange to obtain records you need to retain. Contact us if you need help understanding available export options. Where practical and lawful, we will give a reasonable opportunity to retrieve records before permanent deletion. Retention and deletion remain subject to our Privacy Policy and legal obligations.

Problems, responsibility and your rights

Contact us promptly about problems with Caljn so we can investigate and work towards a solution. The business providing an appointment is responsible for its services, charges and conduct. Caljn remains responsible for its own services and obligations. Nothing in these terms excludes or limits rights or liability that cannot lawfully be excluded or limited, including applicable rights under consumer and privacy law.

Changes to these terms

We may update these terms as Caljn develops. We will give reasonable advance notice of significant changes, normally at least 30 days, unless an urgent legal or security reason requires a shorter period. Changes will not apply retrospectively to resolve an existing dispute. If a change materially disadvantages your paid service, you may cancel before it takes effect and request a refund of any prepaid amount for the affected unused period.

Contact and governing law

Contact Mira Elite Limited using the contact details below for questions or disputes about Caljn. We will try to resolve concerns fairly. These terms are governed by New Zealand law, and New Zealand courts have non-exclusive jurisdiction. Any mandatory rights or protections that apply in your country remain unaffected.

End of terms of serviceRead privacy policy